Integration Process

Integration & Go-Live Process

1. Review API Specifications: The partner or supplier reviews Klook's Open API specifications to understand integration requirements.

2. Confirm Development Needs: Inform the Klook team if any additional development is necessary, including an estimated time of completion.

3. Development & Testing Setup: Once development is completed, share test API credentials and product data with Klook for initial validation. Klook will expect both URL endpoints with the format of https://{your endpoint name}/octo/{path} & API keys to be generated by you.

4. System Readiness Configuration Klook performs necessary configurations and preliminary tests to confirm system compatibility and readiness.

5. Provide Live Credentials After successful testing, the supplier provides Klook with live API credentials for final configuration.

6. Live Test Bookings Klook conducts live test bookings to confirm end-to-end functionality. This includes testing booking creation, voucher issuance, and system response.

7. Verify Bookings and Vouchers

   1. The Klook BD team shares booking details and vouchers (tickets) with the supplier for verification.

   2. The supplier verifies the booking details, including product information, date/timeslots, and participant data. They also scan the voucher’s QR code or barcode to confirm its validity.

8. Go Live Once all checks are complete and the live environment is verified, the integration is officially launched.

Overview of API Flow Diagram: